The 70:20:10 Rule For Agile Personalization
Looking at the most successful AI transformations of the past decade, we…
How Viewing Products As Services Creates Customer Value
An influential stream of thought in marketing is that all products have…
How The Cruise Industry Found A New Market
The cruise industry, hit hard by COVID-19 and post-pandemic restrictions is now…
The New Drivers Of Customer Satisfaction
According to Forrester’s latest tracking report, the quality of customer experience with…
Lessons From Tupperware’s Self-Inflicted Demise
After two years of agonizing death throes, Tupperware, the plastic, resealable, food…
Breakthrough Innovation Requires A Culture Of Truthfulness
There’s one, single component of a company’s culture that has more impact…
Forming A Brand Council – Branding Strategy Insider
It is now commonly understood that brands represent significant corporate value and…
7 Steps To Leading Brand-Business Transformation
A trait of leaders and individuals who lead successful transformation is that…
Business Cannot Grow Without The CMO
Recently, Harvard Business Review featured an article underlining the disconnect between the…
How Brands Can Earn Attention
Attention matters. Marketing doesn’t work unless and until consumers pay attention. As…
