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Joan Kiddon

80 Articles

Leading Brands Win On Consumer-Perceived Value

Recent brand news is full of brand value chatter. Chatter, not serious…

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Failure To Relevantly Differentiate: Amazon’s Grocery Blind Spot

Last week, I discussed the new brick-and-mortar Amazon entry: a big box…

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Can Amazon Differentiate As A Big-Box Retailer?

Once again, Amazon is startling the retail landscape. Now, it is the…

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The Structural Reasons Brands Fail To Grow

New Year. Same tendencies for trouble. Not a surprise. The lack of…

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Why The Best Brand Storytellers Write Like Journalists

There was a time in recent marketing history when the CMO’s role…

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Brand Design For Enduring Profitable Growth

As 2025 draws to a close, several brands are focusing on revitalization.…

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Neglecting The Service-Profit Chain Is Costing Brands

If you have spent any time dealing with AI digital entities to…

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Boeing And The Quest For Quality

Amid all the issues surrounding air travel over the holidays, one thing…

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Ray Kroc’s Strategy: The Playbook For Today’s Top Restaurant Brands

One of the things that makes marketing advice sound so specious, at…

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How Brands Find Advantage In Leveraging Contradictions

Probably no surprise to those who chronicle our fractured behaviors, we have…

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