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Joan Kiddon

75 Articles

Brand Design For Enduring Profitable Growth

As 2025 draws to a close, several brands are focusing on revitalization.…

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Neglecting The Service-Profit Chain Is Costing Brands

If you have spent any time dealing with AI digital entities to…

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Boeing And The Quest For Quality

Amid all the issues surrounding air travel over the holidays, one thing…

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Ray Kroc’s Strategy: The Playbook For Today’s Top Restaurant Brands

One of the things that makes marketing advice sound so specious, at…

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How Brands Find Advantage In Leveraging Contradictions

Probably no surprise to those who chronicle our fractured behaviors, we have…

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The Perils Of Losing A Brand’s Relevant Differentiation

The news from YUM! is that Pizza Hut may be sliced. The…

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How Brands Can Be Old And New Simultaneously

Not to beat this Cracker Barrel fiasco into the ground anymore, but…

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Enduring Brands Thrive On Purpose, Promise, And Profitability

For some serious insight into the challenges facing grocery packaged goods, the…

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Learning From Innovation Failure: A Case Study

How will businesses use AI in the short-term and the long-term? There…

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How Brand Management Revived The University Of Miami Business School

Bloomberg BusinessWeek’s report on business schools’ ratings has just appeared. As expected,…

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